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Frequently Asked Questions |
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This page is
dedicated to helping answer the common questions we field every day.
Helping you find answers to your questions is
important to us. If you have a specific question and it is not
answered on this page, please feel free to
contact us. We will
be glad to assist you, or direct you to someone who can. |
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What is a proof? |
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A proof is a way of ensuring that we
have set your type accurately and that everything is positioned
correctly as per your requirements. Typically, we will produce an
electronic proof (PDF) which will be sent to you via email. If a
paper proof is required it can be viewed in our shop or delivered to
you in person.
On multi-color jobs we offer quality digital color paper proofs for
your approval. In addition, you are always welcome to come to the shop
and check your job on press.
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Why do
I need to see a proof after I have already given you everything on
disk? |
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Your
approval on the final proof is assurance that you have looked over
every aspect of our work and approve it for accuracy. Sometimes there
can be translation problems from one operating system to another and
varying versions of software. It benefits everyone if errors and
omissions are caught in the proofing process rather than after the job
is completed and delivered. |
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What
type of files do you accept? |
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MultiPrint's pre-press operates in
predominately a MAC based environment, which is common with the
majority of the Graphic Arts Industry. We are, however, capable of
opening and successfully manipulating many files that are created in a
PC environment.
Preferred Applications:
(Available in both Mac & PC environments):
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ADOBE ILLUSTRATOR |
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ADOBE INDESIGN |
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ADOBE PAGEMAKER |
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ADOBE PHOTOSHOP |
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ACROBAT PDFs |
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MICROSOFT PUBLISHER |
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MICROSOFT WORD |
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MICROSOFT EXCEL |
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QUARK |
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COREL |
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How
come the pictures I get off the internet print fuzzy? |
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Image resolution is critical to any quality
print job. Typically, the majority of
images on the internet are either .JPG or .GIF file formats. These two
formats are great for web viewing or other uses limited to viewing on
your monitor, but inferior for good printing results. JPGs and GIFs
are usually set at a low resolution of 72 dpi (dots per inch). Please
note that RESAVING a low resolution graphic to a higher resolution
will not work. |
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What
image file types work best? |
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When working with graphics (images), be
sure to save your file at a resolution of at least 300 dpi in either
CMYK or RGB color only. Preferred formats include: EPS, TIF, PDF
(high resolution setting), and GIF (300 dpi or greater). |
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What
about FONT issues? |
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Fonts
come in a couple different formats. Adobe Type 1 and TrueType fonts
work best. There are over 100,000 available fonts in the world. We may
not have the one you are using for your printed piece. To ensure that
we do not have any font / translation issues, you may either; include
the fonts you are using with the saved file, or convert the type
(fonts) into OUTLINES. Be sure to save the outlined file using a
different name than the original file. Once the fonts have been converted
to outline you will no longer be able to edit the file. |
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If your
specific question has not been answered, please feel free to
contact us. |
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